Own end-to-end feature delivery across IBM Cloud Fraud and Abuse platforms, with PMs, architects, QA and fraud analysts.
Sole UI/UX designer for both platforms: Figma prototypes, user flows, and the design system the teams build against.
Shipped a complete Fraud Profiles module from concept to production — UX, React Context architecture, backend APIs and PostgreSQL integration.
Redesigned dashboards, forms, tables, filtering and responsive layouts to improve analyst productivity, partnering with solution architects on frontend architecture including React Context state management at scale.
Contribute to IBM Cloud infrastructure initiatives: configuring deployment pipelines, migrating workloads to OnePipeline, and improving operational workflows.
Designed AI-assisted fraud investigation experiences built on Large Language Models — prototyping dashboards, case views and artifact tables focused on response clarity and analyst productivity, alongside the engineering conversation on latency and token optimization.